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The impact of business war games: Quantifying training effectiveness: Working paper series--02-20

Scherpereel, Christopher M. (2002) The impact of business war games: Quantifying training effectiveness: Working paper series--02-20. Working Paper. NAU W.A. Franke College of Business.


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Does participation in a business simulation exercise change people's perspectives on decision problems? Does it change their approach to solving those problems? These are fundamental questions positively confirmed by this research. Using the semantic differential technique and a one-group pretest-posttest design, tests are conducted to assess changes in characterization and approaches to business decision problems. The pre-experimental study is conducted on a homogeneous group of twenty-one senior vice presidents from a medium-sized service business. The intervention is a custom business war game that provides a competitive rehearsal simulation environment. A matched pair t-test confirms ten of twelve key hypotheses that the desired change has occurred in participants; while the Wilcoxon signed-rank test confirms nine. The methodology developed in this paper, to measure the extent to which a business simulation exercise is able to induce specific changes, provides the first quantifiable verification of the value offered by business simulation exercises.

Item Type: Monograph (Working Paper)
Publisher’s Statement: Copyright, where appropriate, is held by the author.
ID number or DOI: 02-20
Keywords: Working paper, business simulation exercise, problem solving, decision making
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
NAU Depositing Author Academic Status: Faculty/Staff
Department/Unit: The W.A. Franke College of Business
Date Deposited: 07 Jan 2016 23:27
URI: http://openknowledge.nau.edu/id/eprint/1617

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