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Evaluation of the relationship between higher education institutions in the United States and their international recruitment agents

Ricardo Month, Ruben Dario (2022) Evaluation of the relationship between higher education institutions in the United States and their international recruitment agents. Doctoral thesis, Northern Arizona University.

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Abstract

Student mobility has increased significantly in the last two decades. With the United States as the most popular location in the world for international students, recruitment of this student population became a priority for many institutions of higher education. The use of international student recruitment agents has become a common practice among institutions that pursue this market. The purpose of this study was to evaluate the effectiveness of partnerships between international student recruitment agents and institutions of higher education, to understand what makes them successful business partners, and to learn how to improve these partnerships.The findings suggest that channels of communication between institutions of higher education and international student recruitment agents ought to improve so they can support and represent each other properly. Furthermore, standardizing onboarding processes as well as agent professional certifications play a crucial role in maintaining high standards of ethical practices. Finally, regulating agent-institution collaboration would ensure they serve students efficiently.

Item Type: Thesis (Doctoral)
Publisher’s Statement: © Copyright is held by the author. Digital access to this material is made possible by the Cline Library, Northern Arizona University. Further transmission, reproduction or presentation of protected items is prohibited except with permission of the author.
Keywords: Agents; Higher education; Institution; International students; Internationalization; Recruitment;
Subjects: L Education > LB Theory and practice of education
L Education > LB Theory and practice of education > LB2300 Higher Education
NAU Depositing Author Academic Status: Student
Department/Unit: Graduate College > Theses and Dissertations
College of Education > Educational Specialities
Date Deposited: 26 May 2023 17:27
Last Modified: 26 May 2023 17:27
URI: https://openknowledge.nau.edu/id/eprint/5921

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